A results-driven product manager with 5+ years of experience in leading B2B and B2C mobile application projects in the fintech and tech industries. Skilled in project management, analytics, and user-centric design, John consistently delivers impactful results, such as improving retention rates and optimizing user experiences. He has a proven track record in working for global companies like Citibank, Meta (Facebook), and Uber.
Portfolio
Case Study: Citibank App Redesign
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Optimization of Facebook Engagement Metrics
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Uber Demand Forecasting Model
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Conference Presentation: Citibank App Redesign Case Study
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Published Article: "Revolutionizing Social Engagement Metrics at Facebook"
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Interview: "Driving Innovation Through Data at Uber"
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Experience
Middle Product Manager
Citibank, San Francisco, California
February 2024 - till now
- Enhanced user experience, leading to a 10% increase in customer loyalty.
- Spearheaded collaboration between design and development teams, delivering a major feature two months ahead of schedule.
- Conducted data-driven A/B testing to refine product features, improving overall product efficiency.
Middle Product Manager
Meta (Facebook), New York, New York
September 2022 - February 2024
- Led a large-scale interface optimization project, resulting in a 15% boost in user engagement.
- Implemented new A/B testing frameworks that accelerated iteration cycles by 20%.
- Partnered with engineering and design teams to launch key features, meeting all KPIs.
Junior Analyst
Uber, Austin, Texas
March 2020 - September 2022
- Automated reporting processes, reducing manual efforts by 25%.
- Developed demand forecasting models, increasing route decision accuracy by 15%.
- Assisted in cross-functional projects to optimize data visualization and reporting efficiency.
Competencies
- Project Management
- Data Analysis and Forecasting
- User Experience Optimization
- Strategic Planning
- Cross-functional Team Leadership
- Financial Oversight
Hard Skills
- A/B Testing and Data Analysis Tools
- BI Tools and SQL
- Agile and Scrum Methodologies
- Financial Planning and Budgeting
Soft Skills
- Effective Communication
- Team Collaboration
- Problem-solving and Creativity
- Time Management
- Adaptability and Stress Management
Education
University of California, Berkeley
Bachelor’s Degree in Business Administration
Certifications
Product Development and Management Association’s (PDMA)
Languages
- English: Native
- Spanish: Intermediate
Values
- Innovation: Committed to driving positive change through data and design.
- Empathy: Believes in understanding user needs to create impactful solutions.
Continuous Learning: Actively seeks opportunities for growth and self-improvement, from technical certifications to leadership development.
- Collaboration: Thrives in team-oriented environments, building strong relationships with cross-functional teams.
Professional Goals
- Short-Term: To lead the development of innovative features that drive user engagement and business growth.
- Long-Term: To assume a senior product management role where he can mentor aspiring product managers and contribute to shaping strategic visions for cutting-edge technologies.
- Vision: To merge technology, design, and user empathy to create products that make a meaningful difference in people’s lives.
Hobbies and Interests
- Travel and Culture: Passionate about exploring diverse cultures and cuisines, John often finds inspiration for creative solutions while traveling.
- Photography: An avid landscape photographer, he enjoys capturing unique perspectives and using his creativity in both professional and personal pursuits.
- Sports and Fitness: Regularly participates in marathons and enjoys outdoor activities like hiking and cycling to stay energized and motivated.
- Gaming: Loves strategy games that sharpen problem-solving and decision-making skills.
